Claim Kira support

Open Capture and tap Capture Receipt. Capture your receipt pages, then finish the scanner using its completion check. The app reads and saves the captured receipts. It opens Quick Review when required details are missing or a possible duplicate needs attention. Inspect the saved photo and fields, correct mistakes and verify the receipt after checking. Upload Receipt also imports images and Files/PDF documents.

Open the receipt and compare the saved details with its image. Correct any errors, then tap Mark as verified (the tick button) to clear its review flag. This records your check without changing the original details or tax claim status. Editing receipt details clears the previous verification. Use the receipt menu to mark it as needing review again.

Open a receipt for editing and tap the OCR selector beside the merchant, date, amount or invoice number. Enlarge the preview and choose the correct recognised text. Claim Kira can learn from your field selections for similar receipts; always check the next result. You can still type a correction manually.

Touch and hold an empty area of your iPhone Home Screen, tap Edit, then Add Widget. Search for Claim Kira and choose the small quick-scan widget or the medium monthly-spending widget. Tap Add Widget to place it.

In Export, use checkboxes to select one or more years, months, categories and folders, then apply each selection. Choices within one filter are combined; the different filters narrow the result together. Choose a claim type as needed. Check the selected receipt count, total and Need Review count before exporting. Need Review receipts are included by default; turn that option off to exclude them. Proof Pack contains an Excel summary, PDF details and original images. Receipt Only contains images. Your accountant receives files, not access to a live shared ledger.

Open the receipt and tap + at the top. Choose an existing folder or create one with your own name. For example, use “Penang work trip”, “Client project” or your company name.

Open Receipts > Folders, then choose a folder to manage its receipts, rename it, export it or delete it. Removing a receipt from a folder or deleting a folder preserves the original receipt record, image and details in All Receipts. Deleting an actual receipt is a separate action.

Open Insights and select the folder. The spending total follows that folder and the other filters you select. It shows recorded spending, not an approved tax deduction.

The receipt list uses the receipt date first and the scan date second. Check the date printed on the receipt and correct the saved date if OCR selected it incorrectly.

The free plan covers 25 receipts per month. Claim Kira Plus (monthly subscription) removes the limit. Lifetime is a one-time purchase that unlocks unlimited receipts forever — offered only during our launch period.

Sign in with the same Apple ID you bought with, open Settings in the app, and tap Restore Purchases. Your Plus or Lifetime unlock will be restored.

Subscriptions are managed by Apple, not by us. On your iPhone: Settings → [your name] → Subscriptions → Claim Kira → Cancel. You keep access until the end of the paid period. The Lifetime plan is one-time and never renews, so there is nothing to cancel.

All purchases are processed by Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com. If something in the app went wrong, email us first — we're happy to help.

Entirely on your iPhone. There is no cloud, no account, and no server. See the Privacy Policy for full detail.

Use Back Up Now or the backup option in Settings to create a restorable ZIP. Save it outside Claim Kira, such as in iCloud Drive, and keep an up-to-date copy before replacing your phone or deleting the app. Restore with the app’s restore-backup option. A Proof Pack is an export for sharing, not a replacement for a restorable app backup. Restore Purchases restores paid access, not receipt data.

Delete an individual receipt in the app to remove its local record and images, or delete the app to remove receipt data, OCR text, and preferences. A non-identifying monthly scan count may remain in this iPhone's Keychain to protect the free-plan allowance; it resets each calendar month and is never uploaded. There is no server copy to erase.

Yes — open Settings in the app and choose English, 中文 (Simplified), or Bahasa Melayu. It switches the whole app instantly.