PACEVARO iPhone support

How can we help?

Send feedback, report a problem, or request help with Apple Health, road or trail plans, AI Coaching access, subscriptions, manual backup files, privacy, or data deletion.

What to include

• Your iPhone model and iOS version.
• The PACEVARO version and build shown in Settings.
• What you expected, what happened, and whether it repeats.
• A screenshot with personal details removed when possible.

Apple Health and permissions

PACEVARO can work without Apple Health, but approved read access improves readiness and trends. Apple Health is the only workout connection inside PACEVARO. To use Garmin, COROS, Polar, Suunto, Strava, or another service, enable that service to write supported workouts into Apple Health first, then review PACEVARO access in the Health app or iOS Settings. Reopen PACEVARO and pull to refresh.

AI Coaching and subscription access

Sign in with Apple is required to verify PACEVARO AI Coaching access and restore an eligible subscription. PACEVARO Core, local readiness, check-ins, Journey, and preset weekly plans remain available without an account. If access does not refresh after purchase, confirm the same Apple Account is active, reopen PACEVARO, and use Restore Purchases.

Delete or move data

Delete sessions from Journey and purge imported workout caches from Settings > Sync sources. In Build 15, optional weekly iCloud setup sync can move curated small records to another compatible iPhone using the same Apple Account. Photos and Apple Health workout caches are excluded. Settings > Account & data supports manual export and import up to 1 GB; eligible photos are compressed during export. Use Delete PACEVARO account on that screen to remove your server-held AI account; this does not automatically remove local or iCloud-synchronized setup data.

Publisher

MIX CENTURY SERVICES SDN. BHD.
Reg. No. 202201039824 (1485521-V)
Kuala Lumpur, Malaysia
support@mixcenturyservices.com