PACEVARO iPhone support

How can we help?

PACEVARO 1.0.5 is available on the App Store. Support information reviewed 18 October 2026. The core app requires iOS 17 or later; phone recording requires iOS 26 or later. Installing the app or choosing PRO does not start a subscription.

Send feedback, report a problem, or request help with Apple Health, road or trail plans, AI Coaching access, subscriptions, manual backup files, privacy, or data deletion.

Email PACEVARO support

What to include

Your iPhone model and iOS version.
The PACEVARO version and build shown in Settings.
What you expected, what happened, and whether it repeats.
A screenshot with personal details removed when possible.

Apple Health and permissions

PACEVARO can work without Apple Health, but approved read access improves readiness and trends. Apple Health connects workout history from other sources. To import from Garmin, COROS, Polar, Suunto, Strava, or another service, enable that service's supported sharing to Apple Health first, then review PACEVARO access in the Health app or iOS Settings. Reopen PACEVARO and pull to refresh. Missing source fields cannot be recreated by PACEVARO.

Phone recording and Bluetooth

Phone recording requires iOS 26 or later. Indoor recording can use a Bluetooth FTMS treadmill and a standard Bluetooth heart-rate sensor. Some machines do not broadcast HR, incline or energy; a Bluetooth connection does not guarantee every value. Pair the HR strap directly with PACEVARO if the machine does not relay it, and check whether another app is already using the sensor.

Outdoor phone recording uses GPS and shows the path on Apple Maps. Allow the relevant location and Health permissions. Saving to Apple Health does not guarantee that Strava or another app imports every field. Check the workout in Apple Health first, then the receiving app's permissions and import support. Record with phone or Watch, not both.

Send supported running sessions to Apple's built-in Workout app on a compatible paired Watch. The activity and supported steps are supplied by your plan. Allow workout scheduling if prompted on first use, then open the workout on your Watch. Strength and mobility guidance stays on the phone. There is no separate PACEVARO Watch app or live phone mirroring.

Recording on the Lock Screen and Dynamic Island

Enable recording Live Activities in PACEVARO and allow them in iOS Settings. Time, distance and pace can appear on the Lock Screen and on Dynamic Island-equipped iPhones. Showing heart rate is a separate option, off by default. This is not a Home Screen widget. Tap the activity to return to the app for Pause or confirmed Stop. iOS manages refresh and visibility; if it says “Open to refresh”, return to PACEVARO and check the recording and connections. Do not force-quit during recording.

FREE and PRO planning, race courses and sharing

Choose FREE beside the training focus to plot your own week or use a template or preset. PRO uses optional AI Coaching; selecting it does not buy a subscription. Import a GPX file into race preparation for the route, elevation and checkpoints. Missing elevation cannot be treated as measured, and the route view is not live navigation. For sharing, choose your data and design, preview the result, then use the iOS share sheet. A compact card can be copied or saved for placement in a supported social editor.

AI Coaching and subscription access

Sign in with Apple is required to verify PACEVARO AI Coaching access and restore an eligible subscription. PACEVARO Core, local readiness, check-ins, Journey, and preset weekly plans remain available without an account. If access does not refresh after purchase, confirm the same Apple Account is active, reopen PACEVARO, and use Restore Purchases.

Use the latest public version before requesting AI coaching. Save all seven days of your schedule, then request one programme per confirmed target week. Older builds, including 1.0, cannot send the required schedule confirmation. Saved plans and local presets remain usable. Buying a subscription does not bypass app-version or schedule-confirmation requirements.

If AI Coaching is temporarily unavailable in a compatible build, check your connection and retry once. A completed saved weekly or today-only result can be recovered without generating it again. If the error continues, email support with the app version, the time and a screenshot of the message. Do not send passwords or payment details.

Standard paid access includes 12 shared plan actions per UTC month, maximum 3 per UTC week. Weekly and today-only coaching share this allowance. “I'm free today” reviews completed training, recovery, feedback and upcoming sessions before recommending a replacement for today; the other six days stay unchanged. Unchanged requests recover their saved result without another generation. New training or recovery information allows fresh analysis within your subscription allowance. Eligible work, family, travel and other unavailable days can be reviewed when they open up. Illness, injury, races and completed sessions remain protected. Available time alone does not guarantee an extra run; current training, recovery and planning limits still apply. A completed new analysis counts even if declined. Weekly reviews have a separate allowance of 4 monthly, one per selected completed week; race reviews have 4 monthly, maximum 1 per week.

Manual swaps, Done/Missed updates and reasons use no AI allowance. AI runs when requested, not automatically after a daily check-in. The next coaching request can consider the feedback you provide. See the AI usage FAQ and privacy policy for details.

The free 12-week beginner run/walk preset needs no login, trial or subscription. Apple shows the current local price, currency, taxes, renewal terms and any eligible introductory offer before purchase. Only an offer Apple actually displays applies. Subscriptions renew automatically unless cancelled. Manage or cancel them in Apple Account subscription settings; deleting PACEVARO does not cancel a subscription.

Your Coaching, readiness and strain

In Plan, open Your Coaching to review your starting point, stage, goal and recent training context. The information buttons explain each term. A stage describes your current focus, not a fitness test. Add what you know about comfortable recent activity and how it felt; leave uncertain details unknown. Accepting a coaching focus does not establish readiness or silently change your saved sessions.

Today shows compact weather and strain summaries with details a tap away. Strain estimates accumulated recorded workload; readiness gives heuristic training guidance from available signals and check-in context. Missing recordings or Health data do not mean zero training, and a low strain reading does not prove full recovery. Review current symptoms and tolerance alongside app guidance.

Heart-rate zones and threshold suggestions

Saved zones change only when you choose an update. An age-based zone is a population starting estimate. A known threshold can be entered manually. An Apple Health threshold suggestion uses suitable whole-run averages and is provisional, not a measured threshold test. Review the source, estimate and proposed ranges before selecting Apply. Cancelling zone review preserves saved values.

Delete or move data

Delete sessions from Journey and purge imported workout caches from Settings > Sync sources. Optional weekly iCloud setup sync can move curated small records to another compatible iPhone using the same Apple Account. Photos and Apple Health workout caches are excluded. Settings > Back up & restore (called Account & data in newer builds) supports manual export and import up to 1 GB; eligible photos are compressed during export. Use Delete PACEVARO account on that screen to remove your server-held AI account; this does not automatically remove local or iCloud-synchronized setup data.

Local weather and the removed AQI card

Local weather, feels-like temperature, humidity, rain, wind, UV information and heat-aware training advice remain available. AQI has been removed starting in Build 22 because PACEVARO cannot reliably match nearby air-quality observations. Update to the latest available build if you still see an AQI card. The app no longer makes air-quality requests or supplies AQI to AI coaching in Build 22 and later.

Weather forecasts do not measure pollution or confirm that a route is safe. Check local official warnings and current conditions before running outdoors. Location access remains optional and can be changed in iOS Settings.

Publisher

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support@mixcenturyservices.com